Creating an automation

In the Automations drawer, click + New Automation, fill the Trigger, Destination, and (optionally) Extract Data nodes, then Save. The automation runs on the next matching item.

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In the Automations drawer, click + New Automation, fill the Trigger, Destination, and (optionally) Extract Data nodes, then Save. The automation runs on the next matching item.

What you need

  • Any workspace member can create an automation. Edits, toggles, and deletes are restricted to the creator (workspace owners can also delete automations whose powering user has been removed).
  • A connected integration (Gmail or Drive) for the source you want to watch.

Step by step

  1. Open the Automations drawer from the workspace sidebar.
  2. Click + New Automation. The flow builder opens with three nodes: Trigger, Destination, Extract Data.
  3. Name the automation.
  4. Trigger node — pick Gmail or Drive, then expand to set filters:
    • Gmail: Subject contains, Sender contains, Gmail label, Read status (All / Unread only / Read only), and the Capture pills (Sender / Subject / Body / Files).
    • Drive: Folder ID (paste from Drive), optional Folder name (display only), File name contains, MIME types.
  5. Destination node — pick the Mailbox the case will land in and the Duplicate handling rule (Skip duplicate / Re-extract / Create new). Pick a Category here only if you're not turning on extraction. File storage appears when Drive is connected (Firebase / Google Drive / Both).
  6. Extract Data node (optional) — check Extract data with a template, pick a template. The template's linked workspace document source supplies the file category automatically.
  7. Save. The automation is enabled by default and runs on the next match.
A new automation
NameVendor invoices via Gmail
TriggerGmail label Paperwork/Invoices
DestinationAP mailbox, Re-extract
ExtractAP Cover Sheet template

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