Creating an automation
In the Automations drawer, click + New Automation, fill the Trigger, Destination, and (optionally) Extract Data nodes, then Save. The automation runs on the next matching item.
Last updated
In the Automations drawer, click + New Automation, fill the Trigger, Destination, and (optionally) Extract Data nodes, then Save. The automation runs on the next matching item.
What you need
- Any workspace member can create an automation. Edits, toggles, and deletes are restricted to the creator (workspace owners can also delete automations whose powering user has been removed).
- A connected integration (Gmail or Drive) for the source you want to watch.
Step by step
- Open the Automations drawer from the workspace sidebar.
- Click + New Automation. The flow builder opens with three nodes: Trigger, Destination, Extract Data.
- Name the automation.
- Trigger node — pick Gmail or Drive, then expand to set filters:
- Gmail: Subject contains, Sender contains, Gmail label, Read status (
All/Unread only/Read only), and the Capture pills (Sender / Subject / Body / Files). - Drive: Folder ID (paste from Drive), optional Folder name (display only), File name contains, MIME types.
- Gmail: Subject contains, Sender contains, Gmail label, Read status (
- Destination node — pick the Mailbox the case will land in and the Duplicate handling rule (
Skip duplicate/Re-extract/Create new). Pick a Category here only if you're not turning on extraction. File storage appears when Drive is connected (Firebase/Google Drive/Both). - Extract Data node (optional) — check Extract data with a template, pick a template. The template's linked workspace document source supplies the file category automatically.
- Save. The automation is enabled by default and runs on the next match.
NameVendor invoices via Gmail
TriggerGmail label Paperwork/Invoices
DestinationAP mailbox, Re-extract
ExtractAP Cover Sheet template