Sharing & team
Chapter 04 · 5 articles · 32 min total
- The client portal
The portal at /portal is where Clients sign in to see the cases shared with them, scoped to granted file categories, where they fill exposed forms and electronically sign documents.
- Email templates & drafts
An email template saves a reusable email setup (name, tokenized subject and message, default recipients, per-category attachment rules), kept in the dashboard's Email templates view. Compose email opens the email in place of the case details, and Open Gmail draft creates a real draft in your own Gmail that you review and send yourself.
- Per-case collaborators
Everyone on a case appears as a row of avatars at the top of the case. Click someone to edit what they can see, manage their forms, or remove them. Each person keeps a workspace baseline, and a case can narrow or widen it.
- Teammates & access
A team belongs to a workspace. You add a teammate to a workspace from Workspace settings, under Team, and set what they can do and see there. The same person can be a workspace admin in one workspace and a restricted teammate in another. The owner holds every workspace, the seats, and billing.
- Notifications
The app communicates through three channels: Gmail drafts you compose and send, automated emails for invites and workspace activity, and in-app bell notifications. You control what reaches your team.
