Sharing & Team
5 articles · 16 min total

- The client portal
The portal at /portal is where Clients sign in to see the cases shared with them, scoped to granted file categories, where they fill exposed forms and electronically sign documents.
4 min - Send templates & drafts
A send template saves a reusable share config (name, tokenized subject, default body, per-category source rules), and using one composes a real Gmail draft in your own mailbox that you review and click Send on yourself.
3 min - Per-case collaborators
Each case has two collaborator panels: Team for workspace workers, Clients for external portal users. The scope you pick when adding either is the list of file categories they can see on that case.
2 min - Roles & permissions
Every seat is one of four roles: Owner, Member, Worker, or Client. Owner and Member manage the team and edit cases, Worker works cases (and can be scoped), Client is external and only sees the portal.
3 min - Notifications
Three channels: Gmail drafts you review and send yourself, real emails the product sends for invites and billing, and in-app bell notifications for case activity. Only the real-email channel leaves the product automatically.
4 min